Polite disclaimer (regarding food)

All our food is served hot & fresh EVERYTIME, to be consumed ASAP for best results. It is not designed for reheating or consuming hours or days after food is collected. The Black swan takes no responsibility for poor quality, texture & temperature of food items once the food is in the customers hands and adequate time to consume their food has passed.

We appreciate your understanding with this.

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We also ask to be as punctual/close to the alloted time slot allocated, especially not too early to help with social distancing as the customer in front of you may still be collecting, again we appreciate your understanding and patience with this